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McGennis Group Apartments
Tenant Services

Submit a Work Order

Report maintenance issues and submit work orders for your rental property.

Emergency maintenance

For urgent issues — water leaks, no heat or AC, safety concerns — please call our 24/7 answering service immediately.

Call (573) 635-1722

Non-emergency work order

Include location, severity, and any other relevant details.

What to expect

  • Response Time: We aim to respond to all work orders within 24–48 hours.
  • Emergencies: Emergency issues are prioritized and addressed immediately.
  • Updates: You'll receive a call or email with the scheduled repair time.
  • Follow-up: We'll check in after repairs to ensure satisfaction.
More Help

Questions about maintenance?

Office Phone:
(573) 635-1722
Office Hours:
Monday – Friday, 8:00 AM – 5:00 PM

24/7 emergency maintenance available